Recently Posted in News and Community

Bauer Funeral Home earns top honors from Graystone Associates {May 21, 2015}

Jennifer Bauer Eroh, president of Bauer Family Funeral Homes, announced that the business and staff was rated among the "Graystone Greats" for 2014 by Texas-based Graystone Associates, a funeral consulting and research firm.

Bauer Funeral Homes ranked near the top of 96 elite rated funeral homes during the annual period and earned the fifth-highest Total Performance score at 91%. "We have Graystone survey every family we serve," explained Eroh, "and then our results are ranked yearly against the 96 businesses the firm represents."

"Many things go into the Total Performance score, including 'Options and Prices Available,' 'Attention to Detail' and 'Support and Follow Up,'" said Eroh. "We were at the top of nearly every category in which we were surveyed, and in our group of 37 firms, we ranked second in the 'Attention to Detail' and 'Support and Follow Up' categories. I am so proud of my team members and all of their hard work."

Individually, both Mark D. Thompson and Eroh were honored with 100% Overall Satisfaction Arranger certificates. This was only achieved by only 34 of their colleagues out of 478 with 100% Overall Satisfaction as a funeral director. Thompson and Eroh were also named number one Overall Satisfaction Arrangers for their group.

"We strive to serve families how we would like our own families to be treated. Mark and all of our employees are committed to delivering a memorable and meaningful service to all of our client-families. We pay close attention to the details which are important to our families, care about their experience and focus on exceeding their expectations," said Eroh. "Delivering excellent service is truly a team effort. All of our staff works together to make a real difference."

"The feedback we receive from the families is very important to us and we use these surveys to learn from their experiences," explained Eroh. "This year nearly 64% of the families we served returned the survey to Graystone, which was the highest-percentage out of all 96 funerals homes. We are thankful so many surveys were returned, as each family's input pinpoints areas we are doing well in, along with areas we can improve upon. We truly appreciate the honest feedback from our client-families and are always looking for way that we can better serve them in the future."

Bauer-Hillis Funeral Home staff helps Rimersburg Senior Center celebrate Older American's Month {May 11, 2015}

Bauer-Hillis Funeral Home staff helps Rimersburg Senior Center celebrate Older Americanís Month On Wednesday, May 6, 2015, the staff of the Bauer-Hillis Funeral Home helped the Rimersburg Senior Center celebrate Older American's Month by serving lunch to the center's attendees. Jennifer Bauer Eroh, president, and Larry K. Bliss, funeral director, both had a wonderful time participating in the fun party that was planned by Kelly Fair, manager of the center.

Approximately 40 seniors attended the luncheon and were treated to a delicious meal of stuffed chicken or pork, noodles, coleslaw, mashed potatoes and an assortment of pies. All of the food was provided by the Korner Restaurant of Rimersburg. Following the meal, a local music group led a sing-a-long. A $30 gift certificate for the Korner Restaurant was donated by the Bauer-Hillis Funeral Home as a door prize, and Eroh and Bliss also assisted with the Chinese auction.

"I am thankful for the opportunity to work with the Senior Center during Older American's Month and on other occasions throughout the year," said Eroh. "Our staff recognizes and respects the past contributions and continued accomplishments that all 'Older Americans' have given to their country, communities, families and friends."

Bauer-Bly Funeral Home participates in Adopt-a-Highway in Dayton {May 08, 2015}

Bauer-Bly Funeral Home participates in Adopt-a-Highway in Dayton On Friday, May 8, 2015, staff members from the Bauer-Bly Funeral Home in Dayton picked up 14 bags of litter along a 2.4 mile stretch of State Route 839 as part of the Pennsylvania Department of Transportation's Adopt-A-Highway program. We joined the program in 2001 to give back to the Dayton community and have since collected 402 bags of trash from the side of the highway. After the staff finished the cleanup, they enjoyed lunch at Mitzi's Place in Dayton. Our staff is pleased to take part in this beautification effort and looks forward to volunteering each spring and fall. The seven employees who volunteered were:

Jack Bauer — Funeral Director
Joshua C. Starr — Funeral Director
Larry K. Bliss — Funeral Director
John W. Bauer, Jr. — Funeral Intern
Sandy Mikita — Community Relations Manager and Cemetery Monument Sales
Ralph Funkhouser — Grounds and Maintenance
Jack Griffin — Service Associate

We enjoyed doing our part to help the Dayton community and will be ready to continue our efforts in the fall of 2015!

Clark Chapel Funeral Home visits Elderton Elementary School for Career Day {May 07, 2015}

Clark Chapel Funeral Home visits Elderton Elementary School for Career Day On Wednesday, May 6, 2015, the staff of the Clark Chapel of the Bauer Funeral Home, Inc., was invited to be one of 18 different participants in Career Day for fifth and sixth graders at Elderton Elementary School. "Career Day was a great opportunity for elementary students to be exposed to professional fields and help them develop career interests at an early age," said John W. Bauer, Jr., funeral intern.

When meeting with the children, Bauer reviewed the daily role of a funeral director. His exhibit included a poster with pictures showing a funeral director working with a family and walking them through the each step of the process, from planning a funeral to the cemetery services. He made it clear that 70-percent of a funeral director's time is spent with the surviving family of the deceased to make sure all the funeral service plans fall into place.

Bauer also thought it important to let the students know about the educational requirements to become a funeral director and to point out that more than half of the Pittsburgh Institute of Mortuary Science's graduating class is now females. He told the students that being a funeral director is an honorable and rewarding career, especially because of helping a family during a very difficult time in their lives.

Sandy Mikita, community relations manager, also attended the presentation. She explained the process of designing cemetery monuments and the types of materials used. Mikita also showed the students that if she needs an exact match of a monument, she takes a rubbing, which is when special paper is used to capture the visible surface of a monument. The students were excited to participate and make a rubbing of a miniature monument during the presentation.

"We all thought the visual aids would engage this age group and help them gain a better understanding of the role of a funeral director and cemetery monument designer," said Mikita. "We were happy to give these students a career connection to the funeral industry and explain how rewarding it is."

Royce Young, service associate, was happy to also be a part of Career Day, especially since his granddaughter was one of the 5th grade students participating in learning about the various careers presented. Young explained how his miscellaneous duties play a very important role in providing a good experience for the families served.

Bauer, Mikita and Young were impressed with how fascinated the future professionals were. "The students saw many presentations but were motivated to seek more knowledge and skills as it related to their interests," said Mikita. "The Bauer Funeral Homes are always glad to participate in sharing knowledge about funeral related careers and hope the children had a great time learning about what careers they may be interested in pursuing."

Karns City students learn about dangers of drinking and driving on prom night {May 06, 2015}

Karns City students learn about dangers of drinking and driving on prom night For most students, prom is a highlight of their high school years. However, it is also a dangerous night, as each year approximately 375 students across the country lose their life due to driving under the influence. To help students realize the dangers of drinking and driving, the Bauer-Hillis Funeral Home of Petrolia presented a talk at Karns City Area High School.

On Monday, May 4, 2015, Trooper Herbert Rieger from the Pennsylvania State Police, Butler Barracks and Joshua C. Starr, funeral director at Bauer-Hillis Funeral Home, addressed the10th through 12th graders and spoke of the realities of being irresponsible behind the wheel on prom night.

To begin, Starr told the students about how part of his job is meeting with the families of those who have lost loved ones, and that not everyone who passes is older. "Meeting with the family members of young people is always the hardest," he said. "I want the students to realize that one evening that seems like fun is not worth a lifetime of consequences."

Rieger has been a trooper for 12 years and is an investigator for the state police. He walked the students through how he normally handles a fatal motor vehicle accident, including notifying the family, the arraignment and court proceedings. Informing the family is the worst part of the job for him.

Other topics Rieger discussed were drinking and driving, and how you can get a DUI charge even if you are on drugs or other controlled substances. He cited examples of pill bottles and how many say, "Do not operate a vehicle or heavy machinery." Rieger also told students that you can get in trouble even if you are not the one under the influence. Some of those situations include being able to receive a DUI when you allow someone who is drinking to drive your car and possibly receiving charges if you are with people who are drinking and taking drugs.

To stress the importance of the topic, Rieger referenced recent deaths of Karns City High School students who were killed in incidents involving the use of alcohol.

"It may sound like a graphic discussion, but we hope it will deter the students from making bad decisions that will not only affect their futures, but also the lives of their family and friends," said Starr.

Following the talk, students were invited to ask Rieger questions about his job and the presentation. "The teenagers were attentive to his speaking and asked some great follow-up questions," said Starr. "I am thankful that Trooper Riegel spoke to the students today and that they all heard something that will make them think before making rash decisions. Prom is a great time for high school students, and we want to help them make informed decisions that won't have a negative impact on their future."